Geometra AI Visualizer
Support & help
Last updated: 11 September 2026
What Geometra does
Geometra AI Visualizer lets you photograph a wall in your room and instantly preview real decorative panels — PVC marble, carbon crystal, WPC fluted and more — placed on that wall at true scale, so you can see how a finish looks before you buy or install it.
Contact us
Need help, have a question, or want to report a problem? Email our team and we’ll get back to you, usually within 1–2 business days.
Or copy this address and write to us from your own mail app:
creative.novaarte@gmail.com
To help us respond faster, please include the email address or phone number you use to sign in, and describe what you were doing when the problem happened.
Frequently asked questions
How do I preview a panel on my wall?
Open the app, choose your room / building type, then tap Take Photo to use your camera or Upload Photo to pick an existing photo. Geometra detects the wall automatically, you confirm the size, pick a panel, and it renders the panel onto your wall.
The Take Photo or Upload Photo button isn't working.
Make sure you have allowed Geometra access to your Camera and Photos in your device Settings, and that you picked a room type first (the buttons stay disabled until you do). If it still doesn’t respond, close and reopen the app, or email us and we’ll help.
What are credits and how do I get more?
Premium AI renders use credits. New accounts start with free credits. You can receive more from a Geometra salesperson, or top up inside the app where available. For pricing or a top-up, contact us or your salesperson.
How do I delete my account and data?
Go to Profile → Account → Delete account inside the app to remove your account and associated data. You can also read the full process on our account deletion page.
How is my data handled?
See our Privacy Policy for what we collect, how it’s used, and your choices.
About
Geometra AI Visualizer is operated by Nova Arte Sdn Bhd, a company registered in Malaysia.